OrangeHRM AI Responsible Innovation for Human Resources

At OrangeHRM, we’re reimagining how AI can serve the HR community not by mimicking human judgment, but by amplifying the work HR professionals do best.
We’ve developed our AI features with a deep sense of responsibility, focusing not only on productivity but also on ethics, privacy, and human oversight. Our AI strategy is built on four guiding principles:

OrangeHRM AI Security Compliance

Our Responsible AI Principles

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Human-Centered by Default

AI should support, not substitute, the role of HR professionals. All our features are designed to keep humans in control, ensuring that final decisions remain with people, not algorithms.

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Purpose-Driven Design

Every AI feature must serve a clear HR purpose, whether it’s saving time, improving fairness, or helping employees thrive. We don’t add AI for the sake of the trend. We do it to solve real HR problems.

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Transparency & Explainability

We believe HR deserves to understand how AI works. Our models operate with interpretable logic, allowing users to know what data is considered and how outputs are generated.

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Privacy & Data Ethics First

AI should never come at the cost of trust. OrangeHRM’s AI features are designed to uphold data privacy, legal compliance, and ethical boundaries, including never using customer data to train third-party models.

Bringing These Principles to Life

Why “Responsible AI” Matters

We know that HR touches people's lives in meaningful ways. That’s why we commit to:

  • Never using your data to train public or third-party AI models
  • Allowing organizations to disable AI feature as needed
  • Building models that can be understood, not treated as black boxes
  • Giving you full oversight and editing rights for all AI suggestions

Why Responsible AI Matters

The Future of HR Is Here, and You’re in Control

OrangeHRM AI is here to support your growth, improve accuracy, reduce admin time, and elevate your strategic focus. Built on a foundation of accountability and trust, our AI strategy ensures you can embrace innovation, without giving up control.

The Future of HR Is Here and Youre in Control

OrangeHRM AI Security & Compliance

Building Trust Through Responsible Innovation

At OrangeHRM, we understand that trust is earned, especially when it comes to artificial intelligence and sensitive HR data. That’s why our AI strategy is designed around security, transparency, data privacy, and legal compliance. We don’t just innovate, we take full responsibility for how our technology impacts your organization and your people. This page outlines how we protect your data, stay compliant with global laws, and ensure that our AI works for you, ethically and securely.

OrangeHRM AI Security Compliance

Privacy by Design

Our AI features are developed using a Privacy by Design approach, meaning privacy and security are built-in from the start, not added on later. Here’s how we protect your data:

  • Anonymization: All personally identifiable information (PII) is anonymized before being sent to any AI model. Names, emails, and unique identifiers are replaced with secure placeholders.
  • Safe De-anonymization: Once an AI response is received, our system safely reintegrates the anonymized data for internal use, only within your OrangeHRM environment.
  • Zero Retention Policy: We do not retain chat logs or processed content longer than necessary.
    • Citra ChatBot stores only the most recent session.
    • Chat history older than 30 days is automatically purged.

Result: Your employees' information is never exposed to external AI systems or stored unnecessarily.

Privacy by Design

Transparent, Explainable AI

We believe AI shouldn't be a “black box.” That’s why we’ve designed our AI system to be transparent and easy to understand.

  • Explainable outputs: You can see how summaries, suggestions, or scores were derived.
  • Customizable control: HR managers can review, adjust, or discard AI-generated results.
  • Clear action boundaries: Citra ChatBot confirms every task before performing it, ensuring the user stays in control.

    • We support “Human-in-the-loop” practices; you always make the final call.

Transparent Explainable AI

Data Compliance & Certifications

We are fully committed to meeting and exceeding industry data protection standards.

Compliance Area
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GDPR (EU)
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ISO/IEC 27001
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PII Protection
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AI-Specific Regulations
Our Commitment
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OrangeHRM AI is fully aligned with GDPR principles for personal data handling.
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Our infrastructure and practices meet ISO standards for information security.
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All PII data is anonymized prior to processing, ensuring full compliance.
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We are actively preparing for and adapting to laws such as the EU AI Act.

We continuously monitor regulatory changes to remain ahead of new legal requirements globally.

Our Ethical AI Commitment

At OrangeHRM, responsible AI goes beyond compliance. We pledge to:

  • Minimize bias by using consistent evaluation logic across performance and hiring modules.
  • Respect individual privacy at all stages of data processing.
  • Avoid manipulation, we will never use AI to infer or act beyond the intended scope.
  • Give users control over every decision that impacts employees.

Our Ethical AI Commitment

A Partnership Built on Accountability

AI in HR has the power to make work smarter and fairer, but only when it’s built responsibly. That’s our commitment at OrangeHRM. We make sure every AI feature is:

  • Purpose-built
  • Secure by default
  • Transparent and auditable
  • Legally and ethically compliant

A Partnership Built on Accountability

OrangeHRM AI, Innovating with Integrity.

Smarter HR. Safer Data. Stronger Trust

Frequently Asked Questions

Everything you need to know about the product and billing.

No. We do not use customer data to train, fine-tune, or improve any proprietary or third-party models. Your data is used only to deliver secure, real-time responses to your own HR requests.

OrangeHRM uses GPT-4.1-mini and GPT-4o-mini for natural language tasks and Microsoft Presidio for on-premise anonymization and de-anonymization. All data processed through third-party APIs is fully anonymized. We host Presidio in-house to ensure PII protection before external transmission.