Grievances

Effectively manage, track, and resolve employee grievances with OrangeHRM’s Grievances module. Our robust and intuitive solution ensures a fair, transparent, and compliant process, fostering a healthier and more productive work environment. Say goodbye to manual, disjointed grievance handling and embrace a structured approach to conflict resolution. OrangeHRM helps you minimize disputes, maintain regulatory compliance, and build trust, ultimately creating a more positive and respectful workplace culture.

Flexible and Secure Submission Options
Document Templates
Configurable Grievance Types
Enhanced Security with MFA
Flexible and Secure Submission
Goal Alignment
Structured Resolution
Simple Flexible Shift Management
Flexible Access
Join Over 5 Million Users Who Trust OrangeHRM as Their Trusted HR Partner

Empowering Effective Grievance Resolution

Configurable Grievance Types for Personalized Resolution

Every organization is unique, and so are its internal challenges. Grievances empowers you to define and configure an unlimited number of grievance types specific to your organizational policies and needs. Whether it's a workplace dispute, a compliance concern, or an interpersonal issue, tailor the system to match your precise requirements.

  • Design custom forms for each grievance type, ensuring you capture all necessary information relevant to that specific issue.
  • Establish distinct resolution paths and approval hierarchies for different grievance categories, guaranteeing the right people are involved at every stage.
  • Set up automated alerts and reminders to inform all stakeholders of required actions, ensuring timely progression.

Configurable Grievance Types for Personalized Resolution

Flexible and Secure Submission Options

Building a culture of trust and transparency starts with providing safe avenues for employees to voice their concerns. The Grievances module understands the sensitivity often involved in such matters, offering flexible submission methods to suit individual comfort levels.

  • Empower employees to report sensitive issues without fear of reprisal by allowing fully anonymous submissions, encouraging honest and timely disclosures.
  • Facilitate transparent communication for issues where identification is necessary, ensuring a clear record and direct follow-up.
  • Built-in security features protect sensitive information, maintaining the privacy of all parties involved throughout the entire resolution process.

Flexible and Secure Submission Options

Structured Resolution for Fair Outcomes

Ensuring every grievance follows a consistent and fair process is critical for organizational integrity. Grievances provides a structured resolution framework that guides HR and management through each stage, from initial review to final resolution. This systematic approach minimizes errors, promotes consistency, and builds trust among employees.

  • Follow a clear, step-by-step process for each grievance, ensuring no critical step is missed and all necessary actions are taken.
  • Log every interaction within the system, creating a comprehensive audit trail for transparency and compliance.
  • Generate both detailed and summary reports, empowering you to identify trends, pinpoint areas for improvement, and make data-driven decisions to foster a healthier workplace.

Structured Resolution for Fair Outcomes

Flexible Access and Regional Customization

Managing grievances across a diverse organization requires flexibility and localized control. The module is built to adapt to your unique organizational structure, ensuring the right people have the right access and processes align with regional needs.

  • Assign custom and regional administrative access levels, ensuring that only authorized personnel can view, manage, or resolve specific grievance types or those related to particular departments or locations.
  • Tailor grievance processes, forms, and workflows to specific regions or branches. This allows you to adhere to local labor laws, cultural norms, and operational distinctions, ensuring compliance and relevance across your global or decentralized workforce.
  • Maintain strict data confidentiality and integrity by clearly defining who can access and manage sensitive grievance information at every level.

Structured Resolution for Fair Outcomes 1

Why OrangeHRM?

Custom HR Workflows
Unmatched Customization

Easily configure grievance types, forms, workflows, and notifications to perfectly align with your specific internal policies and compliance requirements.

Designed for Every Business
Intuitive Experience

Effortless for employee submissions and for HR professionals to efficiently manage and track the resolution process.

World Class Security Measures
Secure & Compliant

Handle sensitive information with confidence, ensuring data confidentiality, integrity, and peace of mind.

Frequently Asked Questions

Everything you need to know about the product and billing.

The OrangeHRM Grievances module is a robust and intuitive solution designed to effectively manage, track, and resolve employee grievances, ensuring a fair, transparent, and compliant process.

Yes, a key feature of the Grievances module is its configurable grievance types, allowing organizations to customize categories to align with their specific policies and needs.

The module offers flexible and secure submission methods for employees, named and anonymous, ensuring ease of use while maintaining data integrity and confidentiality.

Yes, it provides structured resolution processes that guide users through each step of grievance handling, creating a comprehensive audit trail for transparency and compliance.

Yes, the module offers flexible access and regional customization, enabling organizations to assign custom administrative access levels and tailor processes, forms, and workflows to specific regions or branches, adhering to local labor laws and cultural norms.

The system empowers organizations to identify trends and pinpoint areas for improvement through detailed and summary reports, enabling data-driven decisions to foster a healthier and more productive workplace.
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